Customer kudos

Our experience with SiteHost has been outstanding. We have tried working with a number of different providers locally and offshore, and in the past we have had a number of support and scalability issues. That’s when we decided to look for a hosting company that focused on its customers, and eventually chose SiteHost as our new home. But as you know better than anyone, shifting hosting providers can be a major project, and I really have to say that the way you helped us shift, not only with the migration itself, but also with creating a migration plan, was such a huge help!

We have used a number of providers over the years and we weren’t always satisfied with the levels of service and we had to do a lot of troubleshooting ourselves. So we looked around and SiteHost really seemed the best in terms of cost-effectiveness and scalability. So we decided to give it a go. And we haven’t been disappointed. You guys are by far the best we’ve worked with. When you say something, you do it. And you always deliver to very high standards.

We primarily use Cloud Containers and Dockerisation. Being able to run different versions of PHP for example, or different container setups, is a really great advantage for us. There are other providers who have similar options, but they are based overseas and won’t be able to give us the required performance you provide. Honestly, I don’t think that anyone is doing the Containers like you guys do, especially not in New Zealand.

We prefer to have all our domains registered with one company and SiteHost gives us all the help and access we need so we can easily manage things ourselves. Thanks!

Umbraco is a software engineers’ CMS. We'll make the page look like you want, and we'll build the CMS features to generate the data to make that design work. We've got a couple of VDSs and a couple of VPSs with SiteHost. We used to have our own servers - physical hardware in a data centre - and we were spending a lot of time maintaining them. SiteHost changed my business for the better. While I'm still technically on call to my customers. I'm not on call to the same degree - not for a hosting solution. 

I like to recommend SiteHost as a local provider who can support their service... getting high quality domestically located support is harder than it should be and SiteHost seem to be one of the last bastions for this that I'm confident about endorsing.

This is by far the best hosting company in terms of accessibility to resources and their support. In fact the communication from staff in all departments is unmatched. Highly recommended. ★★★★★

Our client wished to determine if someone could disrupt their service through a Denial of Service attack. We called our good friends at SiteHost who, at short notice, were able to provide us with servers that could generate an appropriate volume of traffic. I don’t know of many other companies that could have provided that. You have the networking knowledge and skills, and expertise in the team to facilitate it. You were interested in understanding what we were trying to achieve, too. There are only a few providers in New Zealand that I’d trust to do that.

The first time we worked together, you helped us with an unglamourous and challenging migration. The helpful, responsive and caring nature of how you did that was a critical part in our decision to move the rest of our business to SiteHost.

The entire team at SiteHost are extremely professional, highly responsive, and very friendly and helpful. A big shout out to and a big thank you to all their wonderful engineers – Srivats, Luka, Andre, Justin, Fred, Kane, Francis and everyone else on the production team, as well as to our fantastic, bubbly and calm account manager, Te and to all the front office staff who always pick up the phone. Well done, guys & gals, and keep up the good work! ★★★★★

We have multiple sites on SiteHost and have very pleased with both performance and especially those few times when we have needed to query or get an issue sorted. Having dealt with multiple hosting companies both in NZ and all round the world I do very much rate SiteHost and have recommended them to others. ★★★★★

Being with SiteHost, our medical data is stored on NZ sovereign soil - a sensible government requirement.

Hey @sitehostnz, your support constantly knocks me over. I just got a phonecall checking in as a site had a critical error. Love your work! #HostLocal

Total reliability - this is tempting fate but in the time I've had servers with you I have never needed to contact you for support around the usual issues that seem to plague other providers: lost packets, downtime from broken routers etc. That peace of mind and improved productivity (time to focus on valuable work instead of resolving problems) has been great.

Being with SiteHost has given us easier management of domains and the ability to take care of subscriptions on behalf of clients.

When we spoke to other providers the barrier to entry was higher. With SiteHost we could be up and running in 10 minutes, that might even be understated, it was probably closer to 5 minutes.

SiteHost support is incredible and their systems are super-robust. For the best premium-quality hosting at a fair price, look no further. ★★★★★

Containers have been huge! It makes things very easy. Also the support you guys offer is amazing...the best of anywhere.

Amazing hosting, SiteHost's team are always professional and provide excellent technical support without the hassle of going through call centres. The uptime is astounding and we've always trusted SiteHost to use reliable stable data centres that are physically secure as well as virtually. ★★★★★

SiteHost makes managing our domains 100x easier than any other platform we've used.

To me as a business owner, we’ve built our company on people as much as technology. SiteHost people turn up and meet us, so we know your faces and names. There are people behind the company, and it feels like it's a relationship and a partnership.

SiteHost allowed us to focus a lot less on hosting and more on design & dev which means we can offer more to our clients in return. We love your Cloud Containers!

Over the years you have helped us out of a number of tricky situations where our infrastructure knowledge simply wasn’t advanced enough to solve it ourselves. We know we can rely on you and the way you help us has earned you a lot of loyalty. We speak a similar language in the way we provide services and that alignment is really important for us. We have complete trust in your abilities. When someone from your team says something, we believe it. That trust is critical. All trade is built on trust and you have that.

Being with SiteHost means good support and a great system to manage DNS and domains.

I changed from a different provider who sold out to a large corporate and their service was non-existent to flat out wrong. SiteHost have been very helpful. They have people in NZ I can talk to and they do what they say they will.

Our company has been a client of SiteHost for over 6 years now - DNS and domain registration, email, and server services. As a website development and managed website hosting provider, our success depends on our upstream providers. This very much includes the "in-house" technical knowledge of those providers as well as high-quality products and services. SiteHost is a key upstream provider that enables our business to provide a high-level service to our clients. Our expectations are therefore very high and SiteHost has always exceeded our expectations. I highly recommend SiteHost. ★★★★★