Ben spoke with Brendan Jarvis from The Space InBetween - a successful UX Design and Digital Agency in Auckland - about his journey, mentorship, his values and the ‘Why’ behind The Space InBetween.
A few weeks ago we had a coffee with Alex Osborn from RIVER, a Digital Innovation agency in Auckland. We spoke about the industry, trends, challenges, customer's expectations, and of course their relationship with SiteHost.
Haunt Digital came to SiteHost in 2013 and quickly amassed quite the army of servers putting our platforms through their paces. We spoke to one of the founders Craig about Haunt’s experience with SiteHost.
Karl von Randow and Matthew Buchanan founded Cactuslab back in 2001 and have grown it into one of New Zealand’s most well respected design, development and iOS studios. We spoke to Karl about his experiences with SiteHost over the last few years.
Since CarJam started back in 2007 they have been with us and grown on our platform from a small site on one server to a hugely popular site on many servers. We had Ben have a quick chat with Geoff who is in charge of CarJam's infrastructure about their experience with us over the last eight years.
People saying nice things about us is always great to hear, but when they say it publicly without us asking it's even better.
I've found their service really good. The cloud containers are great. They are very responsive and helpful over the phone and email. ★★★★★See all our Google Reviews
SiteHost added to their support capabilities based on my feedback and proactively fixed an issue I did not know we had. Excellent support! ★★★★★See Neil's review
I had been hosting with another company for years until they got taken over by Dreamscape and everything turned to a disaster overnight. So I went on a search to find a truly owned NZ website, domain name and email hosting company. What a relief it was to find Site Host. Really good customer service, timely responses, easy to use, reliable and fast console. Couldn't be happier. ★★★★★See all our Google Reviews
Our client wished to determine if someone could disrupt their service through a Denial of Service attack. We called our good friends at SiteHost who, at short notice, were able to provide us with servers that could generate an appropriate volume of traffic. I don’t know of many other companies that could have provided that. You have the networking knowledge and skills, and expertise in the team to facilitate it. You were interested in understanding what we were trying to achieve, too. There are only a few providers in New Zealand that I’d trust to do that.Read the whole story
This is by far the best hosting company in terms of accessibility to resources and their support. In fact the communication from staff in all departments is unmatched. Highly recommended. ★★★★★Read Uli's review
AlphaOne have been with SiteHost since day one. They managed our production servers except few that we manage it our own. Somehow, one of our servers broke down and I spent almost 4 hours troubleshooting it and I gave up because I have other things to fix. I asked SiteHost help. Not hours later, but minutes later they emailed and boom! Issue fixed! That quick! So glad it's fixed before the sunrise or else my team can't work until our Gitlab server is fixed. Thank you SiteHost. Game changer! ★★★★★Read Camilo's review
We like having full control of Cloud Containers and direct access to code. Ultimately we have more control over what we have on SiteHost compared to other hosting providers. You guys actually listen to feedback, too. We talked about how CWP had live monitoring of disc space and memory usage, and pretty soon afterwards SiteHost had that as well.Read the full story
To me as a business owner, we’ve built our company on people as much as technology. SiteHost people turn up and meet us, so we know your faces and names. There are people behind the company, and it feels like it's a relationship and a partnership.Read the full story
In terms of the rapport and experiences that we've had with SiteHost over the last three, four years has been exceptional in terms of a hosting provider. Being local it's super easy to get on the phone and just ask what's going on - or sometimes you call us first, especially from the technical side.Read the full story
SiteHost are by far the most reliable and competent hosting company we have used. If I had to choose a company for our VPS needs again, this is the company I would choose. ★★★★★See Andy's review
Over the decade (and more) that I've been using Sitehost, they've not only provided consistently good service, they've also made it a primary focus, even while growing their business, technology base, and services. I've not only received fast and friendly service every time I've contacted them but they are one of the very few technology companies I deal with who provide knowledgeable staff who can actually help. ★★★★★Read the review
I've been "in the trade" for 10 years and I've never consistently experienced the same level of support that we get from the SiteHost team. ★★★★★Read Bryan's review
The SiteHost team are awesome at helping out when they are needed, they are quick friendly and knowledgeable and most importantly based in New Zealand! I've been "in the trade" for 10 years and I've never consistently experienced the same level of support that we get from the SiteHost team. Keep up the great work! ★★★★★See Bryan's review
★★★★★ Ten years and counting as a satisfied SiteHost customer. Their customer service response times have been awesome on the few times we've needed to interact. Their communications have always been timely and to the point. The control panel is easy to navigate. No worries! ❤
Sitehost make everything easy. Great product, but most importantly for us is the speed of support when we need it. Highly recommended. ★★★★★Read Kevin's review
As a website development company, we've used a number of hosting and domain management companies over the last 20 years and SiteHost is without a doubt the best we've ever encountered. ★★★★★Read the review
Since moving to SiteHost from another provider, I couldn't be happier with the service I've received. Right from the first enquiry to actually making my services go live, SiteHost understood what I wanted to achieve, gave me options I could decide on, kept me informed at every step and did what they said they would do in terms of implementation and cost. I would highly recommend SiteHost as a professional, competent, knowledgeable and reliable IT service provider. ★★★★★Read Emma's review
Our company has been a client of SiteHost for over 6 years now - DNS and domain registration, email, and server services. As a website development and managed website hosting provider, our success depends on our upstream providers. This very much includes the "in-house" technical knowledge of those providers as well as high-quality products and services. SiteHost is a key upstream provider that enables our business to provide a high-level service to our clients. Our expectations are therefore very high and SiteHost has always exceeded our expectations. I highly recommend SiteHost. ★★★★★Read Mark's review
Have around 100 domains with SiteHost, and they are all very competitively priced, with very very good customer service always helping with any technical issues or queries we may have. Always easily reachable and local techs who really know their stuff. ★★★★★See Andrew's review
We have been with Sitehost for many years and the team are always knowledgeable, helpful and professional in hosting our website. Response rates to enquiries are very quick and we could not be happier. ★★★★★Read John's review
Great company to deal with. Very professional and responsive. Highly recommended ★★★★★See all our Google Reviews
Reliability from SiteHost enables us all to get on with our own work without worrying if our infrastructure is failing.
SiteHost allowed us to focus a lot less on hosting and more on design & dev which means we can offer more to our clients in return. We love your Cloud Containers!
Amazing hosting, Sitehost's team are always professional and provide excellent technical support without the hassle of going through call centres. The uptime is astounding and we've always trusted Sitehost to use reliable stable data centres that are physically secure as well as virtually.
Just dialled my @sitehostnz vps up some extra disk. Everything worked flawlessly and its so quick, i love living in this utopian future!
<3 @sitehostnz :D
If there is a problem with the hardware or environment I don’t need to wake up to deal with it. This used to be a significant point of stress for me and made it hard to go away on trips. So I would say peace of mind is one of the biggest factors.Read the whole story
When we spoke to other providers the barrier to entry was higher. With SiteHost we could be up and running in 10 minutes, that might even be understated, it was probably closer to 5 minutes.Read the whole story
We primarily use Cloud Containers and Dockerisation. Being able to run different versions of PHP for example, or different container setups, is a really great advantage for us. There are other providers who have similar options, but they are based overseas and won’t be able to give us the required performance you provide. Honestly, I don’t think that anyone is doing the Containers like you guys do, especially not in New Zealand.Read the whole story
Our experience with SiteHost has been outstanding. We have tried working with a number of different providers locally and offshore, and in the past we have had a number of support and scalability issues. That’s when we decided to look for a hosting company that focused on its customers, and eventually chose SiteHost as our new home. But as you know better than anyone, shifting hosting providers can be a major project, and I really have to say that the way you helped us shift, not only with the migration itself, but also with creating a migration plan, was such a huge help!Read the whole story
It's simple, we've got our own custom Docker images that we can deploy and get up and running within a couple of minutes. The ease of getting it up on SiteHost is great. Anything that's Silverstripe or that kind of PHP project would be going onto SiteHost Cloud Containers.Read the full story
Craft just ticks all the right boxes for the way that New Zealand and Australian agencies work. Once we’d decided to go with Craft CMS, I found SiteHost, and it made my life literally about 20% easier.Read the full story
Running Craft CMS websites on SiteHost's solid managed containerised platform allows us to concentrate on building without having to worry about managing backups, server upgrades and software upgrades. It’s reliable, secure and cost effective.Read the full story
When we're hunting around for hosting one of our primary things is support. That's always been key. I've hosted with a lot of American companies, and their support is either next to none, non-existent, or handed off to a call centre that's really not well connected to the company at all. So from my point of view, it's peace of mind.Read the full story
The first time we worked together, you helped us with an unglamourous and challenging migration. The helpful, responsive and caring nature of how you did that was a critical part in our decision to move the rest of our business to SiteHost.Read the full story
Over the years you have helped us out of a number of tricky situations where our infrastructure knowledge simply wasn’t advanced enough to solve it ourselves. We know we can rely on you and the way you help us has earned you a lot of loyalty. We speak a similar language in the way we provide services and that alignment is really important for us. We have complete trust in your abilities. When someone from your team says something, we believe it. That trust is critical. All trade is built on trust and you have that.Read the full story
We have used a number of providers over the years and we weren’t always satisfied with the levels of service and we had to do a lot of troubleshooting ourselves. So we looked around and SiteHost really seemed the best in terms of cost-effectiveness and scalability. So we decided to give it a go. And we haven’t been disappointed. You guys are by far the best we’ve worked with. When you say something, you do it. And you always deliver to very high standards.Read the whole story
We want to be part of taking Silverstripe to the next level and help a bunch of exciting New Zealand companies shine on the web....I think Cloud Containers are out of the box perfection, and could save people a lot of time and money. I hope more people see SiteHost as on par or better than the big international players like Amazon.Read the full story
Most important - Access to the OS. Second, excellent and fast support. Support that actually got involved and took care. Third, from the beginning I was made to feel welcome. You guys rock.
The entire team at SiteHost are extremely professional, highly responsive, and very friendly and helpful. A big shout out to and a big thank you to all their wonderful engineers – Srivats, Luka, Andre, Justin, Fred, Kane, Francis and everyone else on the production team, as well as to our fantastic, bubbly and calm account manager, Te and to all the front office staff who always pick up the phone. Well done, guys & gals, and keep up the good work! ★★★★★See all our Google Reviews
Excellent service, very helpful and friendly. Rate highly. ★★★★★See all our Google Reviews
Excellent NZ based hosting service, great online tools, cost effective ★★★★★See all our Google Reviews
Total reliability - this is tempting fate but in the time I've had servers with you I have never needed to contact you for support around the usual issues that seem to plague other providers: lost packets, downtime from broken routers etc. That peace of mind and improved productivity (time to focus on valuable work instead of resolving problems) has been great.
I like to recommend SiteHost as a local provider who can support their service... getting high quality domestically located support is harder than it should be and SiteHost seem to be one of the last bastions for this that I'm confident about endorsing.
SiteHost has knowledgeable staff, who resolve things precisely + quickly and can explain issues in a clear, insightful way that empowers my business to resolve issues at my end and trust any issues at their end will be resolved quickly. But mostly the service is so good, once set up a service, I rarely have any issue at all.
The portal is easy to use, the billing is easy, fast communication when issues arise, and being a NZ based company is awesome.
Your stuff just works and the couple of times I've needed support your team have been great.
As we grew we were self-hosting some services which are now hosted by you (and others). Having someone else feeding and watering the servers is one less maintenance task we no longer need worry about.
Being with SiteHost has given us easier management of domains and the ability to take care of subscriptions on behalf of clients.
Containers have been huge! It makes things very easy. Also the support you guys offer is amazing...the best of anywhere.
I like having all my domains registered on the same account with one company and find setting up new sites easy, as I can easily point them to the servers they are being hosted on.
As Silverstripe experts, we have a range of small to large clients and are always looking to add value. Our move to SiteHost has put our Silverstripe websites on fast, reliable infrastructure, with the confidence knowing everything will be kept up to date and secure. Their high-quality support has incredible response times and often go above and beyond.