After switching payment gateways we accidentally stopped accepting non-alphabetical characters in cardholder names. That's fixed up now.
Almost any SiteHost customer can easily add more storage or RAM, but not if you're already on the largest possible plan (like a 12 core, 32GB Cloud Container server; or a 30 core, 120GB High Performance Linux VM). So those of you who are fully maxed out will no longer see the standard upgrade options. (If you're looking for an extra boost to standard Cloud Containers or VMs, High Performance plans are your friend).
From today, all credit card payments will be handled by a new payment gateway. We switched because our previous gateway was about to impose some unwanted changes. Almost every credit card was securely migrated and will continue working as usual, but a small number of customers will need to re-enter their card details. Sorry for the hassle.
If your available storage on your Cloud Container server drops to 10% or 5GB (whichever is lower), a warning email is now triggered. This starts a 3-hour window for you to free up space or add storage. After that time, we'll treat a further drop to 5% or 2.5GB as a signal to permanently add 5GB. As the Knowledgebase explains, this change effectively automates a manual process.
Virtual servers now offer access to the Control Panel's 'Firewall' module and, with that, the ability to restrict network traffic using two systems that you can read about in the Knowledge Base: Security Groups and Server Firewalls.
Get Silverstripe running on Cloud Containers faster than ever with our new prebuilt Silverstripe + PHP 8.3 image. When you're creating the container, just look under 'Application Image'. This quick option is ideal for test or prototype instances of Silverstripe. There's more about working with SilverStripe Containers in the Knowledge Base.
The Knowledge Base search bar hasn't always been great at returning the page that you're looking for, so we've replaced its brain. A new, internally trained, private AI-powered semantic search mechanism is now at your service. We've already road-tested on our internal documentation system, so we know you're in good hands.
There is a new SSL Certificates module in the Control Panel menu. While Cloud Containers' automatic SSL certificate feature is enough for most of you, there are times when custom certificates are still the way to go. So we've made it easier to import them into the Control Panel for easy management. You can also order new certificates, then download and deploy them any time. Read more in the blog and Knowledge Base.
Some TLDs like .biz and .co apply premium (i.e. higher) pricing to selected domains. Premium domains are now tagged in the Control Panel, and you'll see their actual prices rather than the standard price for that TLD. There’s more about registering and managing Premium Domains in the Knowledge Base and a general explainer on the blog.
We've made some improvements to the Domains area of the Control Panel. Look in a domain's "Name Servers" tab to see all DNS Zones which match the domain. We also added the domain history to every page so you don't have to go hunting for it, and some other small tweaks. Small improvements add up!
New, faster Cloud Containers servers. High Performance Cloud Containers are built on fast modern hardware (including AMD Ryzen 9 CPUs and NVMe storage) and a slick new virtualisation layer inspired by our High Performance Virtual Servers. Look for "Performance Plans" when selecting your next Cloud Containers server.
In June we rolled out a brand new metrics interface for Cloud Containers, and now the same upgrade has reached all managed servers. Dedicated Servers, Virtual Servers, High Performance VMs - if they're managed by us, you can now see a lot more data about server load, CPU usage, RAM usage, database disk usage and more. Once the data is collected, you'll be able to select periods from 5 minutes to a year. The Knowledge Base explains how to find and filter your data.