Ubuntu's latest long-term support release, Resolute Raccoon, can now be provisioned on any new Linux Virtual Server or Virtual Dedicated Server. There's more about this distro in the blog.
We've enforced two-factor authentication on all accounts. If 2FA wasn't already enabled, you'll now be emailed a login confirmation code. Once you’re logged in you can upgrade to using an authenticator app instead. Account admins can control authentication frequency (from every login to monthly). See how to manage 2FA in the Knowledge Base, and read why we’ve made this change in the blog (TL;DR: too much phishing).
We've added support for creating, deleting and modifying NS records from the DNS Zones tab in the Control Panel. This lets you delegate subdomains to another provider (as is often required by managed email platforms) without leaving the DNS Zones tab.
If you're placing an order on our website and prompted to create an account or log in to the Control Panel, we'll now remember what you want and keep it selected for you after logging in.
Copying the IP address when viewing your server inside the Control Panel has been simplified. You can now hover your mouse over your IP address displayed on the header and left-click to copy the details, saving you a few clicks. This also works for copying database hostnames and IP addresses within the Manage tab of the Control Panel.
In your list of server backups, a new option to 'Clone' each backup has appeared. As the name suggests, this creates a new server based on the backup that you select. Handy if you want to retrieve old files without overwriting the live server, or as a "most of the way there" starting point for a new server. Read about Server Cloning in the KB.
When you create your own server backups via the Control Panel you can add notes and set an expiry date. Manual and automated backups are listed together, each with the option to Restore. There's more in the KB.
View a Cloud Container in the Control Panel and you'll see more detailed information about container maintenance in the Manage tab, depending on whether your server is managed or unmanaged, and the type of container you're looking at. Service containers are excluded from the automatic patching routines that apply to managed servers.
Anyone creating a new SiteHost account will be emailed a six-digit confirmation code, which replaces the old email verification step. Each login after that will also involve an email code, unless you switch to an authenticator app (the KB explains how). New accounts will be unable to opt out of two-factor authentication.
A new option lets you receive two-factor authentication (2FA) codes to your email inbox, if you'd rather not use an authentication app. Read all about 2FA in the Knowledge Base.