As usual over the Christmas and New Year period, we will be balancing our Support Team’s well-earned holidays with the need to keep everything running smoothly for our customers.
Emergency support will be available 24/7 by calling
We’ll be open for less urgent phone calls over the hours shown below. Work on support tickets will continue at a lowered capacity, so thank you in advance for your patience. Normal service will resume on Monday 6 January.
Have a relaxing holiday and a happy 2025!
Summer hours
| Date | Working hours |
|---|---|
| Friday, 20 Dec | 8:30am to 12:30pm |
| Saturday, 21 Dec | Closed |
| Sunday, 22 Dec | Closed |
| Monday, 23 Dec | 10am to 4pm |
| Tuesday, 24 Dec | 10am to 4pm |
| Wednesday, 25 Dec | Closed (public holiday) |
| Thursday, 26 Dec | Closed (public holiday) |
| Friday, 27 Dec | 10am to 4pm |
| Saturday, 28 Dec | Closed |
| Sunday, 29 Dec | Closed |
| Monday, 30 Dec | 10am to 4pm |
| Tuesday, 31 Dec | 10am to 4pm |
| Wednesday, 1 Jan 2025 | Closed (public holiday) |
| Thursday, 2 Jan 2025 | Closed (public holiday) |
| Friday, 3 Jan 2025 | 10am to 4pm |
| Saturday, 4 Jan 2025 | Closed |
| Sunday, 5 Jan 2025 | Closed |
| Monday, 6 Jan 2025 | Normal hours resume |
Photo by P Raphaël Biscaldi on Unsplash