Holiday Hours, 2023-24

.
/
Date

Phone support hours will be reduced over the holiday period. Work on support tickets will keep happening, but on a reduced roster, and we’ll be available 24/7 for emergencies.

.

As usual over the Christmas and New Year period, we will be balancing our Support Team’s well-earned holidays with the need to keep everything running smoothly for our customers.

Emergency support will be available 24/7 by calling 0800 484 537 (or 02 9098 8242 in Australia), but please remember that call-out fees might apply. 

We’ll be open for less urgent phone calls over the hours shown in the table below. Work on support tickets will continue at lower capacity than usual, so thank you in advance for your patience. Normal service will resume on Monday 8 January. 

We wish all of you a relaxing holiday and a happy 2024!

Date

Working hours

Friday, 22 Dec

8:30am to 12:30pm

Saturday, 23 Dec

Closed

Sunday, 24 Dec

Closed

Monday, 25 Dec

Closed (public holiday)

Tuesday, 26 Dec

Closed (public holiday)

Wednesday, 27 Dec

10am to 4pm

Thursday, 28 Dec

10am to 4pm

Friday, 29 Dec

10am to 4pm

Saturday, 30 Dec

Closed

Sunday, 31 Dec

Closed

Monday, 1 Jan 2024

Closed (public holiday)

Tuesday, 2 Jan 2024

Closed (public holiday)

Wednesday, 3 Jan 2024

10am to 4pm

Thursday, 4 Jan 2024

10am to 4pm

Friday, 5 Jan 2024

10am to 4pm

Saturday, 6 Jan 2024

Closed

Sunday, 7 Jan 2024

Closed

Monday, 8 Jan 2024

Normal hours resume


Photo by Nubia Navarro (nubikini) on Pexels