Policies, Compliance & Security

Here you will find our key policies that you should read before using our services. We've kept them free of legal speak and easy to understand whenever possible. If you have any questions get in touch.


Security

We go to great lengths to protect our facilities, infrastructure, data and customers. We follow industry best practices and are regularly audited by third parties to keep us on our toes. We also practice responsible disclosure and encourage others to do the same. You can read more about this below.


Compliance & Certifications

Alongside our general security practices we have also completed certain compliance processes and certifications to give you peace-of-mind and make your procurement process easier.


GDPR

The General Data Protection Regulation is a huge change in data protection laws and is effective from 25 May 2018. It applies to all citizens of the EU and any company with customers who are EU citizens.

We are both a Data Controller for our direct customers and a Data Processor for customers using our services and aim to be GDPR compliant in both regards. You can see the relevant documentation below.


Privacy

When you're focused on security practicing good privacy processes often comes as part of the package. So it goes without saying we take your privacy seriously and only collect the data we really need.


Terms

It's important that you read and understand our terms and conditions before using our services. We think the rules a pretty fair and simple, plus we have tried to make them as easy to read as possible.

Our Clients

SiteHost is proudly trusted by thousands of great developers, designers, and businesses. Here are just a select few of those.


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Latest News

Occasionally we find time to write about what we've been working on, lessons we've learnt or just something interesting we have found.

News

How We Deal With DDoS Attacks

In light of the recent DDoS attack on the NZX more than a few of our customers have asked us how SiteHost mitigates DDoS attacks. So we thought we might put out a little post explaining what goes on behind the scenes at SiteHost should this ever happen to you.

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News

New in Cloud Containers: Simple Cache & Port Management

Introducing Port Management, Settings UI and Simple Cache, the easiest way to boost performance.

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News

New in Cloud Containers: Integrated Containers & MySQL 8

Announcing the availability of MySQL 8 and our new Integrated Containers for Cloud Containers.

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