Holiday Hours 2019

As we're approaching the end of 2019, SiteHost will be entering into our reduced support period - here's the key dates to be aware of.

James calendar Nov 08, 2019 book News

The year is almost done, and as we do every year SiteHost will be implementing an infrastructure freeze and reduced support hours. Below you'll find the dates of our freeze and reduced support hours and when we'll be closed over the break.

Infrastructure Freeze (11 December 2019 to 6 January 2020)

In the interest of system stability for both you and us over the break, we won’t be making major changes to infrastructure or applications unless absolutely necessary. We'd highly recommend you do something similar for your own self-managed applications or servers, as everyone needs a break.

If you do require urgent changes or provisioning jobs to be complete before the freeze please let us know as soon as possible.

Reduced Support (20 December 2019 - 6 January 2020)

Below you'll find our reduced support hours over the break. We will still have staff on-deck throughout, but at a reduced capacity (so that we can have a break too!)

Friday, 20th December 8:00am - 12:30pm
Saturday, 21st December Closed
Sunday, 22nd December Closed
Monday, 23rd December 10:00am – 4:00pm
Tuesday, 24th December 10:00am – 4:00pm
Wednesday, 25th December Closed (Public Holiday)
Thursday, 26th December Closed (Public Holiday)
Friday, 27th December 10:00am – 4:00pm
Saturday, 28th December Closed
Sunday, 29th December Closed
Monday, 30th December 10:00am – 4:00pm
Tuesday, 31st December 10:00am – 4:00pm
Wednesday, 1st January Closed (Public Holiday)
Thursday, 2nd January Closed (Public Holiday)
Friday, 3rd January 10:00am – 4:00pm
Saturday, 4th January Closed
Sunday, 5th January Closed
Monday, 6th January Normal Hours Resume

As always our emergency support will be available 24/7 and can be reached by calling 0800 484 537, please note that call-out fees may apply. Enjoy the break!

People Sharing The Love

People saying nice things about us is always great to hear, but when they say it publicly without us asking it's even better.

Malcolm @emarref

Once again, outstanding support and service from @sitehostnz

Ludwig Wendzich @ludwigw

Give @sitehostnz a call and the matter is resolved in mere minutes (was totally my fault! Not theirs. Yet they help quickly and friendly-ly)